Danbury, CT – The Network Support Company (TNSC), Fairfield County’s largest provider of IT services to small and mid-sized businesses, is proud to announce their acquisition of the Connecticut operations of Florida-based IT provider SLPowers. As of February 1, 2013 TNSC, based in Danbury, CT took over SLPower’s operation at 64 Wall St in Norwalk, CT.
“Upon deciding to close our Connecticut based operations, we wanted to make sure that the clients served by that office would be well cared for. Knowing of their excellent reputation, SLPowers couldn’t be happier to have transitioned those clients to The Network Support Company”, says SLPowers’ Bob Hochmuth.
“It is always meaningful to be recognized by your peers for the quality of your work and we were extremely pleased that SLPowers chose TNSC as the best company to take care of their clients in CT,” says Jim Kennedy, founder and CEO of The Network Support Company. “We are thrilled to welcome our new clients and our new employee to the TNSC family and look forward to long mutually rewarding relationships.”
Ranked in the top 100 of MSP (managed service provider) companies in North America for 2012, TNSC is proud of their record as the fastest growing IT services company in Connecticut over the past 17 years.
“We are a highly disciplined outfit that operates a very different business model than the average IT company,” explains Kennedy. “Our differentiator is our singular focus on the science and art of proactively managing and optimizing computer networks. We ensure our client’s networks are protected and rarely, if ever, break – and if they do, we provide quick recovery with no data loss. Our unique ability to ensure our clients experience fewer problems and faster recovery is enabled by our unmatched investments in very sophisticated technology and the highly disciplined, process driven operations required to use it effectively.”
Jim believes the secret to TNSC’s being able to harness the power of technology to improve the competitiveness of their client’s businesses, lies in another area of significant investment – employee development. TNSC’s engineers hold over 100 technical certifications as a result of their ambitious training programs. “Few, if any, IT companies in CT or NY make this kind of investment in their people,” says Kennedy. “With an annual voluntary employee turnover rate of less than 2% over the past six years, this kind of care and concern for employees pays rich dividends for our clients who experience great consistency of support personnel.”
Since first opening in 1996, TNSC has grown from himself to 50 employees, including 30+ technical staff at its Danbury location. Today the company provides IT Strategic Planning, Onsite IT Support, Formal Help Desk, Managed Services, Co-Location, Server and Workstation Virtualization, Cloud Services, Disaster and Recovery and Business Continuity Services, Web Development and Maintenance and Web Hosting to over 450+ clients in over 15 states.
For more information visit www.network-support.com or call 203.744.2274