Technology to improve
the guest experience
Our experience with the hospitality industry began in 1996 with our first client, a hospitality management company with 12 hotels, and has grown to support 150 hospitality clients in more than 35 states. Our clients range in size from 500-room full-service hotels to 40-room boutiques, as well as business, leisure, resort, and conference centers.
Hospitality clients have unique needs. They need to keep both back office and guest-facing networks and computer systems
running efficiently. We have a dedicated 10-person hospitality
team that includes a former hotel general manager. All together, that’s 50+ years of combined experience with brand standards and PCI proficiency, as well as a deep understanding of property management systems (PMS). We also have a full after-hours team that can handle any issues or night audits.
Our cybersecurity and compliance experts will ensure your firewalls and security settings are up to date, correct, and compliant. We also have our own data centers, so your data will always be safe in our networks.
Expertise in designing, building, and managing remote locations
We’ve spent decades addressing the specific challenges that businesses with multiple locations face.
Design & Build
We work with vendors to determine installation requirements and oversee the sourcing and pricing of materials, while also ensuring continuity of your PMS and other hotel management systems
Network Management
The combination of our proprietary software and award-winning team ensures you experience:
- Seamless endpoint protection – via proactive, automated network monitoring
- Unparalleled command and control capabilities – with centralized reporting and management
- Advanced analytics – with continuous access to critical info, in aggregate and at individual locations
For more info on our interconnected network expertise, click here.
Hospitality Client Profile
- 20+ year partnership in support of Meyer Jabara’s mission to deliver personalized “experiences worth remembering” to their guests
- Complete outsourced IT for ~40 hotels
- Cabling, Design & Build services for over 15 new hotel openings, plus hundreds of IT infrastructure upgrades over the years
Our Partners
Network Support Co is certified by Microsoft, Sonic Wall, HP Enterprise, and Rutkus. In addition, we are members of the Connecticut Lodging Association, and Hospitality Financial and Technology Professionals